Privacy Policy

Last Updated on March 28, 2024.

Careful handling of your personal information is important to us at Buildsmart (“we” or “us”). We treat your personal information in accordance with data protection legislation and good data management practices. Personal information is any information that can be used to identify a person (hereinafter “User” or “you”).

We use information for delivering and personalizing services, customer service, and showing more relevant advertising. Please note that our website may contain links to other companies’ sites or services that have separate privacy policies.

Collection of Personal Information

We primarily collect your personal information directly from you, either orally or in writing. This information may be collected by us or our partners on our behalf.

Forms sent through the website contain personal information, including at minimum: first name, last name, and email address. By submitting a form, you agree that we will store the personal information you provide in our system to implement the service you request.

Data may also be collected by the services we have at our disposal.

We also obtain information from registries held by authorities, credit information and customer records, and other trusted registries.

We may also collect information automatically when you use our service. This information includes:

  • Information on User activity, such as information based on your activity and event information, which is sent to statistics and marketing tools from the service.
  • User downloads on the service.

We also collect technical user information from our service, including:

  • Timestamps and logs related to the use of the service;
  • Information about the devices used to access the service, including IP addresses and software versions. This information is provided by user browsers and cookies.
  • Clicks on the service and form fill information.
  • Marketing cookies for targeted advertising.

We do not combine and save this automatically collected information with your personal data.

How We Use Personal Information

We handle personal data for three main purposes:

  1. Offering Services
    For the purposes of contact management, we will keep contact information and records of contact topics with you so that we can provide services to you.
  2. Development of the Service and Research
    We may use personal information to improve the quality of the service, resolve problems encountered in the service, and to develop service features for Users. This data processing is based on our legitimate interest in improving our service, features and content. We may also produce anonymous statistics for research purposes, including for Business Intelligence.
  3. Marketing and Communication
    We may use personal information to send you important information about the service. Personal data may also be used for the purposes of advertising, marketing, direct marketing, and personalized marketing. We may create general profiles of Users to provide better content and ads. This is based on our legitimate interest in keeping Users up to date on our service and to market new relevant products and services. You have the right to deny direct marketing at any time.

Sharing of Personal Information

We do not share personal information with third parties except:

  • IP addresses and marketing cookies that are not associated with other personal data
  • When our trusted service providers provide us services on our behalf and in accordance with our instructions. We supervise the use of personal data and are responsible for it in all situations;
  • If we are part of a merger, acquisition, or divestment of a business or part thereof;
  • When we sincerely believe that disclosure is necessary to protect our rights, protect the security of the User or others, investigate fraud, or enforce governmental requirements.

We do not sell personal information to third parties.

Storage of Personal Information

Your personal data will only be retained for as long as is necessary to meet the objectives defined in this Privacy Policy. When the law, our rights or obligations, or your rights or obligations no longer require the retention of your personal data, we will destroy such personal information. For example, when you request to delete your information from a service, we will destroy the data. For technical reasons, in such situations personal data will be stored in our backup for up to one year before being destroyed.

We try to keep the personal information we hold correct and up to date by deleting unnecessary data and updating outdated information.

Processing Personal Information

We process your personal data in accordance with your rights and freedoms. We ensure that data protection principles are respected at all stages of personal data processing.

Your information will only be processed by our employees or partners who have the right to process your personal data. We have secured our employees’ security awareness and expertise through continuous training and up-to-date instructions.

Your personal information can be processed in a variety of information systems that are either managed by us or our partners.

User Privacy Rights

You have the right to receive the personal information we possess about you. You have the right to receive, correct, update, change, or delete personal information at any time. However, certain information is essential to meet the objectives set out in this policy, and the law may also require certain information. Therefore, you may not remove such personal information.

You have the right to object to particular data processing, such as profiling for marketing purposes. You also have the right to limit the processing of data to the extent required by applicable data protection law.

You are entitled, within the limits of the law, to data portability – the right to receive your personal data in a structured, commonly used, machine-readable format, and to transfer your personal data to another registry.

You may correct, delete, or otherwise process personal data through the service or by contacting our customer service.

Information on Children

Our service is not aimed at children under 16 years of age. If you find that a child under the age of 16 has given us personal information, please contact us using the contact details provided in the “Contact” section.

Cookies and Other Similar Techniques

We use cookies or other similar techniques to provide services. Cookies are small text files that are placed on your device to collect normal internet log information. Certain functionalities of the service require the use of cookies. We use cookies to increase the functionality of the service and to collect statistics to make it easier to use. In addition, we use cookies to provide marketing, but we do not store personal information and marketing cookies in such a way that they can be linked together.

You can set your browser settings so that it does not accept cookies. You can also restrict the use of cookies or delete cookies from your browser. However, since cookies are part of the service, limiting the use of cookies may affect the functionality of the service.


We take security seriously. We take various measures to protect personal information from loss, misuse, and unauthorized access or disclosure. These measures are taken in light of the sensitivity of the data we collect, process, and maintain, and current technology.

Changes to Our Privacy Policy

We may change this policy from time to time. If changes are made, we will update the Privacy Policy on our website.

Contact Us

If you have any questions about our privacy policy or practices, please contact us using the details below:

Head Office Address
SB 114-A Lal Kothi
Tonk Road, Jaipur-15

Contact No.


This Privacy Policy was last updated on March 28, 2024.